Support for protecting the users’ rights
- Establishing the foundation for the support system for protecting the users’ rights
AS IS
Lack of relief/coordination processes for the impingement of the users’ rights
Support for protecting the users’ rights
- Research on measures to protect the users’ rights
* Preparing support measures for various types of user rights counseling
- PR on the users’ rights
* Developing and distributing PR materials such as card news
TO BE
Establishing the foundation for enhancing the users’ rights
Support for employee psychology counseling and the protection of their rights
- Establishing the foundation for the system of protecting social service employees’ rights
AS IS
It is necessary to resolve employee burnout and improve the awareness of rights
Support for employee psychology counseling and the protection of their rights
- Developing an employee’s rights protection manual
* Employees in charge of home care services
- Support for employee psychology counseling
- Developing employee education content
TO BE
Establishing the foundation for the employee support system