Innovation system
STEP 1
Provider diversification
STEP 2
Service standardization
STEP 3
Policy innovation
STEP 4
Private investment facilitation
Diversifying social service providers
- Providing tailored services and discovering sustainable linkage/cooperation models through a consortium of social providers
AS IS
Limitation of fragmented and uniform social services
Cooperation is required between various providers of social enterprise, cooperatives and private social service provier
Diversifying providers
- Consortium discovery/support
- Improving project quality including expert consultative body
- Systematic performance management
- Achievement sharing and model diffusion
TO BE
Responding to complex and multilevel demands and discovering sustainable linkage/cooperation models
through a new social service model
Sharing social service standard model
- Creating a high quality social service foundation through sharing and diffusing excellent model standardization and management strategies
AS IS
Deteriorated social service quality due to the limitation of small providers
Low capital, poor management -> low reinvestment -> quality gap -> lower user satisfaction
Sharing a standard model
- Fostering base agencies with excellent models
- Service model standardization management advancement
- Creating a system of symbiotic cooperation/shared growth
TO BE
- Ensuring the self-sufficiency of providers
- Meeting the public demand through the spread of high-quality social services
Creating a social service investment foundation
- Expanding social service through facilitating social service-related companies’ investment
AS IS
Low private investment in social services
- Lack of the foundation for promoting public benefits and expanding universal social services
- Government fund and private investment are needed for developing technology and services
Creating an investment foundation
- Investment attraction capability enhancing academy
- Investment networking
- Developing investment linkage, investment manual
- Support for the private sector’s participation in social services
TO BE
Improving the quality of social services through utilizing government funds as priming water and the private sector’s digital/cutting-edge technology