Establish a counseling system to enhance the convenience of social service users, provide social service information,
and support strengthening activities to guarantee users' rights and interests.
Prepare a safe working environment for employees to improve user experience and vitalize social services,
improve employee’s safety and treatment, such as work satisfaction, boost morale, and professionalism, and support capacity building.
a propulsion project
Protection of user rights and interests
Study on how to build a user consultation process
Study on how to build a social service resource map
Develop a charter of rights for social service users
Improvement of the treatment for employees
Support psychological counseling for psychological recovery and stability of employee
Develop guidelines to protect safety and rights of employees
Develop training and contents to strengthen the competency of employees and prevent their competency exhaustion